Customer Service and Stock Specialist

  • Aldi
  • Mattoon, IL
  • time-alarm-solid 04-22-2024

Job Description

We are seeking a dedicated Customer Service and Stock Specialist to join our team at Aldi. As a key member of our retail operation, you will play a crucial role in ensuring a positive shopping experience for our customers. Your responsibilities will include merchandising and stocking products, cashiering, and maintaining the store's cleanliness.

Responsibilities

  • Demonstrate the ALDI Mindsets, Acts Competencies, and Professional Skills.
  • Process customer purchases, maintain clean store conditions, and organize merchandise displays.
  • Provide exceptional customer service and support customers during their shopping journey.
  • Collaborate effectively with team members and communicate clearly with store management.
  • Offer feedback to management regarding products, inventory, and overall store performance.
  • Participate in inventory counts and maintain inventory accuracy.
  • Adhere to cash handling policies and minimize financial discrepancies.
  • Follow company policies maintaining document security and confidentiality.
  • Perform other assigned duties as required.

Qualifications

  • Must be 18 years or older.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of a cash register and store equipment.
  • Capable of cleaning according to company standards.
  • Strong communication skills and ability to work independently or in a team.
  • Detail-oriented, organized, and able to multitask effectively.
  • Fulfill state and local requirements for alcohol sales if applicable.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.
  • Combination of education and experience providing equivalent knowledge.

Benefits

  • 401(k) Plan and Company Matching Contributions.
  • Employee Assistance Program and National Discount Program.
  • Health, Dental, Vision Insurance and Paid Time Off.
  • Paid Parental and Caregiver Leave, Disability Insurance, and Life Insurance options.

We are an Equal Opportunity Employer committed to diversity and inclusion. Join us in a rewarding retail career at Aldi!