Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Job Description

We are looking for a dedicated Customer Service Associate to join our team at Avis Budget Group. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction by providing excellent service during the return process of rental cars. Join us and be part of a dynamic team that values your contribution and offers a range of benefits.

Responsibilities

  • Assist customers with the return of rental cars.
  • Greet customers warmly, collect keys, record car details accurately, and check cars into our system.
  • Ensure exceptional customer service throughout the process.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training.
  • Paid time off.
  • Medical, dental, and other insurance coverage.
  • Contribution towards public transportation or parking expenses.
  • Retirement benefits.
  • Employee discounts on car rentals and purchases.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills for data entry.
  • Strong verbal communication abilities.
  • Ability to work outdoors and during all shifts.
  • Previous retail customer service experience preferred.

About Us

Avis Budget Group, a leading provider of mobility solutions, is dedicated to shaping the future of the industry. Join our team of over 11,000 global employees across 180 countries and unlock a world of career opportunities within our enterprise.