Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are currently looking for a dedicated Customer Service Associate to join our Avis Budget Group team. As a valued member of our enterprise, you will play a vital role in providing exceptional customer service while assisting with the return process of rental cars. This position offers a competitive salary and numerous benefits.

Responsibilities

  • Greet and assist customers with the return of rental vehicles.
  • Record mileage, fuel levels, and vehicle conditions accurately.
  • Check-in vehicles efficiently using our computer systems.
  • Deliver top-notch customer service to enhance the customer experience.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills, including typing and data entry abilities.
  • Effective verbal communication skills.
  • Flexibility to work various shifts and outdoors.
  • Prior experience in retail customer service is a plus.

Perks

  • Bi-weekly pay structure.
  • Comprehensive on-the-job training.
  • Paid time off.
  • Medical, dental, and other insurance options.
  • Retirement benefits and 401k plan.
  • Employee discounts, including car rental and purchase discounts.