Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are currently hiring a Customer Service Representative to join our team at Avis Budget Group in Grand Rapids. If you are a responsible and energetic individual who enjoys providing excellent customer service, this is the opportunity for you. As a Customer Service Representative, you will assist customers with the return of their rental cars, ensuring a positive experience for each customer.

What You’ll Do:

  • Meet and greet customers.
  • Secure keys and record essential information about the rental vehicles.
  • Check-in rental vehicles using our computer system.
  • Provide exceptional customer service throughout the process.

Perks You’ll Get:

  • Bi-weekly pay.
  • Comprehensive on-the-job training.
  • Paid time off.
  • Medical, dental, and other insurance options.
  • 401k retirement benefits.
  • Employee discounts on car rentals and purchases.

What We’re Looking For:

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills.
  • Effective verbal communication skills.
  • Willingness to work outdoors.
  • Flexibility to work all shifts.
  • 6 months retail customer service experience is a bonus.

About Us

Avis Budget Group is a global leader in mobility solutions, operating brands like Avis, Budget, Budget Truck, and Zipcar. With over 70 years of experience and a presence in 180 countries, we offer exciting career opportunities and a supportive work environment for our employees.