Customer Service and Stock Specialist

  • Aldi
  • Gurnee, IL
  • time-alarm-solid 05-07-2024

Job Description

Join our team at ALDI as a Customer Service and Stock Specialist. In this role, you will be responsible for a variety of tasks including merchandising, stocking products, cashiering, and ensuring a clean and organized store environment to provide an exceptional shopping experience for our customers.

Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills (M.A.P.)
  • Process customer purchases, stock shelves, and maintain merchandise displays
  • Provide outstanding customer service and assist customers with their shopping needs
  • Collaborate with team members and communicate effectively with store management
  • Conduct store inventory counts and monitor inventory accuracy
  • Follow cash policies and procedures to minimize losses
  • Adhere to company policies ensuring security and confidentiality
  • Perform other duties as assigned

Qualifications

  • 18 years of age or older
  • Capable of providing prompt and courteous customer service
  • Efficiently operate a cash register and store equipment
  • Ability to interpret and apply company policies
  • Excellent communication skills
  • Work effectively both independently and in a team setting
  • Stay organized, detail-oriented, follow instructions, and multitask
  • Comply with state and local regulations for handling alcoholic beverages

Education and Experience

  • High School Diploma or equivalent preferred
  • Prior retail experience is a plus
  • Combination of education and experience equivalent to the job requirements

Benefits

  • Competitive wages
  • 401(k) Plan and Company Matching Contributions
  • Employee Assistance Program and National Discount Program
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time and Paid Holidays
  • Paid Parental and Caregiver Leave
  • Short and Long-Term Disability Insurance
  • Life and AD&D Insurance
  • Voluntary Term Life Insurance

ALDI is an Equal Opportunity Employer committed to diversity and inclusion.