Customer Service and Stock Specialist

  • Aldi
  • Superior, WI
  • time-alarm-solid 05-20-2024

Customer Service and Stock Specialist at Aldi

As a Customer Service and Stock Specialist at Aldi, you will play a key role in enhancing the customer shopping experience by providing exceptional service, merchandising and stocking products, and maintaining a clean store environment. This full-time position offers competitive wages and benefits.

Duties and Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills
  • Process customer purchases, stock shelves, and maintain merchandise displays
  • Provide exceptional customer service and assist customers during their shopping
  • Collaborate with team members and communicate effectively with store management
  • Give feedback on products, inventory, and any issues to management
  • Participate in store inventory counts and monitor inventory accuracy
  • Adhere to cash policies and procedures to minimize losses
  • Comply with company policies and procedures, prioritizing security and confidentiality

Qualifications

  • Must be 18 years or older
  • Ability to provide prompt and courteous customer service
  • Efficiently operate a cash register and store equipment
  • Perform general cleaning duties to company standards
  • Interpret and apply company policies and procedures
  • Excellent verbal and written communication skills
  • Work independently and in a team environment
  • Stay organized, detail-oriented, and multitask efficiently
  • Meet state and local requirements for alcohol sales

Education and Experience

  • High School Diploma or equivalent preferred
  • Prior retail work experience preferred
  • Equivalent combination of education and experience

Benefits

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance

ALDI is an Equal Opportunity Employer committed to diversity and inclusion.