Customer Service and Stock Specialist

  • Aldi
  • Cloquet, MN
  • time-alarm-solid 04-29-2024

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at ALDI. As a vital member of our store, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and welcoming environment for our customers. Your role will involve providing exceptional customer service, collaborating with team members, and ensuring the store operates smoothly.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) consistently.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Assist customers to enhance their shopping experience.
  • Communicate effectively with the team and store management.
  • Provide feedback on products, inventory, and operational issues.
  • Participate in inventory counts and ensure accuracy.
  • Adhere to cash handling policies to minimize losses.
  • Comply with company policies, maintain security, and confidentiality.
  • Perform other assigned duties as required.

Qualifications

  • Must be 18 years or older.
  • Proficient in providing prompt and courteous customer service.
  • Efficient operation of a cash register.
  • Safely operate equipment such as hand jacks and floor scrubbers.
  • Ability to maintain cleanliness according to standards.
  • Excellent verbal and written communication skills.
  • Capable of working independently or as part of a team.
  • Detail-oriented, organized, and capable of multitasking.
  • Meet state and local requirements for alcohol sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.
  • Combination of education and experience for equivalent knowledge.

Benefits

  • 401(k) Plan and Company Matching Contributions.
  • Employee Assistance Program (EAP).
  • PerkSpot National Discount Program.
  • Health, Dental, and Vision Insurance.
  • Generous Paid Time Off and Paid Holidays.
  • Paid Parental and Caregiver Leave.
  • Disability and Life Insurance.
  • Equal opportunity employer with a commitment to diversity and inclusion.

ALDI provides competitive wages, benefits, and a supportive work environment. Join us in delivering exceptional service and becoming part of a diverse and inclusive team.