Customer Service and Stock Specialist

  • Aldi
  • Penn Hills, PA
  • time-alarm-solid 05-13-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital part of our retail operations, you will be responsible for ensuring a seamless shopping experience for our customers. You will collaborate with the team to deliver exceptional service and maintain the store's appearance.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills guidelines.
  • Process customer purchases, stock shelves neatly, and maintain merchandise displays.
  • Provide outstanding customer service and assist shoppers during their visit.
  • Work closely with team members and communicate effectively with management.
  • Offer feedback on products, inventory, and any issues to management.
  • Participate in store inventory counts and ensure accuracy.
  • Follow cash policies and procedures diligently to prevent losses.
  • Adhere to company policies, uphold data security, and maintain confidentiality.

Qualifications

  • Must be 18 years or older.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of a cash register with accuracy.
  • Safely handle equipment like electric/manual hand jack and floor scrubber.
  • Execute general cleaning duties as per company standards.
  • Excellent verbal and written communication skills.
  • Organized, detail-oriented, and capable of multi-tasking.
  • Meet state and local requirements for selling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is a plus.
  • A mix of education and experience providing equivalent knowledge.

Benefits

  • 401(k) Plan and Company Matching Contributions.
  • Employee Assistance Program and PerkSpot National Discount Program.
  • Medical, Prescription, Dental & Vision Insurance.
  • Generous Vacation Time & Paid Holidays.
  • Paid Parental Leave & Caregiver Leave.
  • Short and Long-Term Disability Insurance.
  • Life, Dependent Life and AD&D Insurance.
  • Voluntary Term Life Insurance.

ALDI is an Equal Opportunity Employer committed to diversity. We offer a supportive work environment and a range of benefits for our employees.